Housing and Planning Agency

Misson Statement

Our goal is to provide the highest standard of quality of life for the residents of our community by ensuring issues of health; safety, and property preservation are distributed fairly and equitably as a means of building inclusive and vibrant neighborhoods. Our department continually strives to develop strategies that enhance the economic well-being and growth of our community.

Recent News

Note

10/3/2023 In conjunction with city-wide efforts to improve services, the Housing and Planning Agency has identified three performance goals that it will begin tracking and reporting publicly. 1. A reduction in the number of grants that take longer than 3 months to process. 2. A reduction in the share of maintenance complaints that take longer than 2 weeks to process. 3. An increase in the ratio of eligible residents to available units that are affordable.

Note

9/27/2023 The head of the HPA has been prioritizing acquiring and rehabilitating abandoned properties in the NW quadrant for the last two years. The program prioritizes residential units and after rehabilitation, manages the units directly and offers both market rate and subsidized units. Recently, the market rate units have been experiencing vacancy rates as many other services and businesses are not convenient to the SW quadrant. Real Estate partners have also noted that the home ownership development programs are often insufficiently funded for SW residents given their economic need. As a result, most of the program helps first time home buyers in the SE and NW quadrants.

Operations

Who We Are

Table 1 provides an overview of the HPA workforce overall, by position, and broken out by characteristics of interest to the public.

Table 1: Housing and Planning Agency Staffing Descriptive Statistics (FTE)
Maintenance Central office Managers Review Board Total
White 125 139 104 7 375
Non-white 30 122 70 3 225
Male 65 113 122 8 308
Female 90 148 52 2 292
Non-resident 66 104 122 0 292
College degree+ 55 217 174 10 456
Total 155 261 174 10 600

How We’re Doing

Table 2 summarizes our preliminary performance assessment on our newly adopted performance metrics separately by ward. City-wide, we process 1,200 grants per year and 2,000 code enforcement calls per year.

Table 2: Housing and Planning Agency Performance Indicators by Ward
NW SW NE SE
Eligible resident:Affordable unit ratio 80:1 25:1 35:1 60:1
Number of grants < 3 month delay 150 375 120 235
Maintenance calls < 2 week response 120 300 250 20

Current Operations Budget

Table 4 presents our operating budget for FY23. The mayor proposed and council passed a 91,857,000 increase in our operations budget. After meeting with housing and tenant advocates in the Southwest, Northeast, and Northwest quadrants, County officials, and real estate developers, we have drafted a set of investments that will improve housing stock quality and access to subsidized housing throughout the city. This fiscal year will focus on housing stock in the Southwest Ward.

Table 3: Budget Overview FY23

(a) Housing and Planning Operations (in 1,000s)
Housing and Planning Agency 233,000
Planning 22,000
Housing subsidies 16,000
Rehabilitation and Maintenance 11,000
Homeless services 9,000
Vouchers 79,000
Supportive Housing 40,000
Affordable Housing Families 33,000
Affordable Housing Indiv. 10,000
Rental Assistance 13,000
(b) Housing and Planning Expenditures (in 1,000s)
Housing and Planning Agency 208,705
Personnel FT Pay 130,480
Pay - Other 2,770
Fringe benefits 55,226
Overtime 44,524

FY22 Operations Budget

Table 4 provides an overview of the FY22 budget for Housing and Planning broken out by operations and the source of the expenditure.

Table 4: Budget Overview FY22

(a) Housing and Planning Operations (in 1,000s)
Housing and Planning Agency 141,143
Planning 12,834
Housing subsidies 8,547
Rehabilitation and Maintenance 1,024
Homeless services 4,721
Vouchers 53,859
Supportive Housing 25,017
Affordable Housing Families 21,264
Affordable Housing Indiv. 5,330
Rental Assistance 8,547
(b) Housing and Planning Expenditures (in 1,000s)
Housing and Planning Agency 141,143
Personnel FT Pay 86,856
Pay - Other 482
Fringe benefits 19,467
Overtime 32,834