Adult Human Services

Mission Statement

The mission of Adult Human Services is to serve the adults in our community by empowering them to achieve and maintain self-sufficiency, while reducing all economic and social barriers to success. We hope by providing access to mental health services, workforce development training, and substance abuse treatment services we’re giving our community members the tools they need to thrive.

Recent News

Note

10/3/2023 In conjunction with city-wide efforts to improve services, Adult Human Services has identified three performance goals that it will begin tracking and reporting publicly. 1. Lifting the proportion of eligible residents using our mental health services (currently at 15% city-wide). 2. Reaching 65% of workforce development participants placed in a job. 3. Reverse the ratio of patients served by our substance addiction treatment services to ER reported instances of substance-related health issues (currently 1:15 citywide).

Note

9/27/2023 The Adult Human Services includes mental health programs that provide a mix of subsidies (through a mental health insurance supplement for low-income, employed residents) and direct service provision (through the operation of a mental health clinic in each quadrant for low-income, unemployed residents). Adult Human Services also operate workforce development programs (basic job training for entry level jobs and job placement assistance for entry-level jobs with a focus on long-term unemployed and formerly incarcerated residents). Finally, Adult Human Services operate three substance abuse treatment clinics to help provide treatment and support for those struggling with drug or alcohol addictions.

Who We Are

Table 1 summarizes the characteristics of our staff by position.

Table 1: Adult Human Services Staffing Descriptive Statistics (FTE)
Psychiatrists Social workers Central Office Trainers Total
White 241 241 241 201 925
Non-white 161 402 80 40 683
Male 161 161 121 161 603
Female 241 482 201 80 1,005
Non-resident 161 121 113 96 490
College degree+ 402 643 241 241 1,528
Total 402 643 322 241 1,608

How We’re Doing

Table 2 describes our current performance on indicators aligned with our newly adopted goals separately by ward.

Table 2: Adult Human Services Performance Indicators by Ward
NW SW NE SE
Percent eligible in receipt of mental health service (per month) 35 8 3 12
Percent of development participant placed in job (per month) 50 13 28 75
Ratio of substance service users to ER-reported substance crises (per week) 1:2 1:19 1:23 1:15

Current Operations Budget

?@tbl-asbudget23 provides an overview of Adult Human Service’s FY23 Operations Budget. The Mayor’s proposed budget provided our request for a 32,437,000 increase for FY23. After meeting with the Association of Hopetopia Supermarkets, the Hopetopia Community Development Foundation, and specific outreach to non-profits providing housing and aid to homeless Hopetopians, in the coming year, we are prioritizing an increase in SNAP funding to supplement federal and state dollars and provide more generous food subsidies; an increase in mental health support services; and an increase in efforts to prevent homelessness by focusing on housing placement and improved emergency rent subsidies.

Table 3: Budget Overview FY23

(a) Adult Human Services Operations (in 1,000s)
Adult Human Services 411,431
Cash assistance 96,997
Job training 33,686
SNAP 11,593
Case management 20,979
Eligibility determination 75,189
Disability 3,345
Domestic violence shelters 3,024
Homelessness prevention 11,114
Mental health services 71,339
Substance abuse services 45,061
Management 39,104
(b) Adult Human Services Expenditures (in 1,000s)
Adult Human Services 411,431
Personnel FT Pay 249,254
Pay - Other 96,165
Fringe benefits 60,277
Overtime 1,699

FY22 Operations Budget

Table 4 provides an overview of the FY22 budget for Adult Human Services broken out by operations and the source of the expenditure.

Table 4: Budget Overview FY22

(a) Adult Human Services Operations (in 1,000s)
Adult Human Services 378,993
Cash assistance 96,997
Job training 27,686
SNAP 1,155
Case management 20,979
Eligibility determination 75,189
Disability 3,345
Domestic violence shelters 2,024
Homelessness prevention 5,114
Mental health services 66,839
Substance abuse services 40,561
Management 39,104
(b) Adult Human Services Expenditures (in 1,000s)
Adult Human Services 378,993
Personnel FT Pay 233,224
Pay - Other 88,165
Fringe benefits 52,273
Overtime 1,294