Youth Social Services

Mission Statement

The Youth Social Services Department is devoted to ensuring the health, safety, and future success of Hopetopia’s at-risk and underserved youth. Through support services, educational programs, recreational activities, and job development initiatives, we work to promote the wellbeing of children and teens across the community and provide them the skills and resources needed to succeed as adults. The Department aims to enhance the livelihoods of Hopetopia’s youth through increased investment and manpower. Our programs not only improve the health and safety of our youth, but give them the skills and experience necessary to feel competent and confident in their future.

Operations

Who We Are

Table 1 provides an overview of the characteristics of our workforce by position.

Table 1: Youth Social Services Staffing Descriptive Statistics (FTE)
Psychiatrists Social workers Central Office Trainers Total
White 142 1,780 712 178 2,812
Non-white 36 356 178 178 748
Male 53 534 356 89 1,032
Female 125 1,602 534 267 2,528
Non-resident 142 356 178 53 730
College degree+ 178 2,136 534 356 3,204
Total 178 2,136 890 356 3,560

How We’re Doing

Table 2 summarizes our current status on our new goals. The satisfaction grade is based on parent survey averages aggregated to the ward-level on scale of 0 to 100. Parents are prompted to grade the services they have received overall. Our child protection services investigate 2,400 reports of child abuse per year, with each ward ranging between 400 and 800 cases per year.

Table 2: Youth Social Services Performance Indicators by Ward
NW SW NE SE
Inter-season retention rate (% eligible) 88 30 22 72
Percent of child safety calls contacted within 24hrs 62 18 45 73
Percent participation in Internship Program 58 28 15 48

Current Operating Budget

Table 3 provides an overview of our FY25 budget.

Table 3: Budget Overview FY25
(a) Youth Social Services Operations (in 1,000s)
Youth Social Services 197,194
Child protective services 29,353
Adoption and guardianship 32,432
Sports, recreation, and summer jobs programs 2,069
Child placement 50,068
Management 44,072
Early education subsidy 39,200
(b) Youth Social Services Expenditures (in 1,000s)
Youth Social Services 197,194
Personnel FT Pay 116,822
Pay - Other 47,272
Fringe benefits 30,063
Overtime 1,102

FY24 Operating Budget

Table 4 provides an overview of the FY24 budget for Youth Social Services broken out by operations and the source of the expenditure.

Table 4: Budget Overview FY24
(a) Youth Social Services Operations (in 1,000s)
Youth Social Services 181,713
Child protective services 24,819
Adoption and guardianship 29,875
Sports, recreation, and summer jobs programs 907
Child placement 45,754
Management 43,385
Early education subsidy 36,973
(b) Youth Social Services Expenditures (in 1,000s)
Youth Social Services 181,713
Personnel FT Pay 111,822
Pay - Other 42,272
Fringe benefits 25,063
Overtime 621